Regional MVNO: standardising SMS lab tests across three hubs
A mid-sized MVNO replaced spreadsheets and ad-hoc handset checks with one SMS testing workspace—so engineering, roaming, and fraud teams share the same evidence.
CallVerifier gives your team one workspace for manual verification calls, SMS testing, and Truecaller bulk checks. Less tab switching, cleaner evidence, faster decisions.
We anonymise names, but the problems are real: spoofed CNAM at a bank, roaming SMS fights, bulk Truecaller sweeps after a route change. Skim the short version here or read the long form.
A mid-sized MVNO replaced spreadsheets and ad-hoc handset checks with one SMS testing workspace—so engineering, roaming, and fraud teams share the same evidence.
A network quality team needed to burn down thousands of Truecaller-related lookups without hand-dialling each one—while still proving which provider × number combinations failed an...
A financial services group needed defensible records when customers reported spoofed numbers—not just “we checked the logs” but artefacts compliance could file with partners.
No “AI magic” checkbox — just the three workflows our customers actually bill time against: CNAM checks across carriers, SMS delivery across providers and countries, and Truecaller bulk reputation campaigns.
Call our device — we tell you exactly how your CNAM displays on AT&T, T-Mobile, Verizon, Truecaller, Hiya, and Robokiller. See spam flags, scam-likely banners, and CNAM mismatches per carrier in one report.
Send SMS to our device. We show the exact message that arrived, the time it took to land, the route the provider used — across multiple countries, regions, and languages. Compare provider behaviour side-by-side.
Upload a number list, schedule a campaign, and we run Truecaller reputation lookups at your selected time. Each number returns its current Truecaller status, reports count, and category — exported clean.
Happy path first. The grey boxes are anonymised themes from customer calls — not star ratings, not stock-photo quotes.
We intentionally avoid fake “5-star reviews” here. Misleading testimonials are a common reason sites get manual actions or trust warnings — not something we want you (or Google) to worry about.
CNAM checks
“Why does our number show as ‘Scam Likely’ on one carrier but ‘Verified’ on another?” — paraphrased from several support teams.
Anonymised pattern; not a verbatim quote, rating, or endorsement.
Messaging lab
“We need one place carriers can open that isn’t a forwarded thread.” — recurring in messaging ops onboarding.
Anonymised pattern; not a verbatim quote, rating, or endorsement.
Campaigns
“After a route change we just need the bulk board to tell the truth about which numbers got flagged.” — typical fraud/QA bulk sprint.
Anonymised pattern; not a verbatim quote, rating, or endorsement.
The screenshots below are taken from the live app so your team can see exactly what to expect.
Select country, provider, and expected number using our intuitive step-by-step interface.
Review provider details and dial the phone number before starting the verification call.
Dive into every completed call, review attached screenshots, and share evidence with your fraud or compliance teams instantly.
Set up your workspace and start with real calls and tests in minutes.
CallVerifier was designed for teams who work under pressure: fraud desks, carrier QA, and support operations. The goal is simple - fewer manual mistakes and faster verification outcomes.
Tell us your workflow, and we will show you how CallVerifier can fit into it without disruption.